GEORGIA WARRANTY SERVICE REQUEST

For Emergency Click Here

A warranty emergency is an event or situation related to the home’s performance that creates an imminent threat of serious damage to the home or results in an unsafe living condition. Emergency service is needed when there is:
  • a plumbing leak that requires shutting off the main supply
  • a sewer back-up
  • a total loss of heating and/or cooling (HVAC) – both units if a two HVAC house
If you experience a warranty emergency, please click on a service category below and contact the appropriate contractor. After contacting the contractor, please fill out the form below to inform UnionMain Homes Customer Care team about your emergency.

AC & Heat Support

Vis Viva Energy & Service
770-755-1466
warranty@visvivaenergy.com

Main number covers normal service and after-hours emergency.

Examples of Emergency: Emergency will include total loss of AC/Heat or any type of leak. If two systems are installed and only one is not working, this will not be considered an emergency.

Appliances

Builder Specialty Inc.
770-255-1402

Appliances are covered under warranty for 1 year from date of close.

Electrical

Lanehart Electric
678-393-8650
www.lanehart.com

Examples of Emergency: includes total loss of power, or power loss to AC/Heat.

Plumbing

HM Plumbing
706-728-3458
info@hmplumb.com

Any request made after business hours will be addressed the following business day.

Examples of Emergency: total sewer blockage, total loss of water, gas odor, a leak that cannot be controlled at shutoff and loss of hot water.

Roofing

Corey Construction
678-241-4732
service@coreyconstruction.com

Main number covers normal service and after-hours emergency.


UnionMain Homes does not accept third-party inspectors after move-in.