EMERGENCY SUPPORT

STEP 1

Reach Out to 3rd-Party Support

 For your convenience, here is a list of
24-hour emergency service companies:

K&S AC and Heating
972-271-9319

Main number covers normal service and after-hours emergency.

Examples of Emergency: Emergency will include total loss of AC/Heat or any type of leak. If two systems are installed and only one is not working, this will not be considered an emergency.

Factory Builder Appliances
Josh Fuller or 972-800-3863

Appliances are covered under warranty for 1 year from date of close.

In-Charge Electric
469-352-3129

Main number covers after-hours emergency.

Examples of Emergency: includes total loss of power, or power loss to AC/Heat.

L&S Plumbing
877-577-5862

Main number covers normal service and after-hours emergency.

Examples of Emergency: total sewer blockage, total
loss of water, gas odor, a leak that cannot be controlled
at shutoff and loss of hot water.

All Communities (Except Milrany Ranch)
Southern Roofing
972-596-4230

 

For Milrany Ranch Only
Corey Construction
dallas@coreyconstruction.com
214-547-9077

 

Main number covers normal service and after-hours emergency.

STEP 2

Inform Us About Your Emergency

 Let us know about your emergency and which 3rd-party vendor you contacted.

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